Shipping policy

Shipping Policy

Thank you for shopping with XEMORIX.

Processing Time

Orders are typically processed within 2 to 5 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Time

After processing, shipping times typically range from 3 to 10 business days depending on the destination and carrier.

Shipping Locations

We currently ship within the United States. Shipping availability for other locations may change at any time.

Tracking Information

Once your order has shipped, you will receive a tracking number by email if tracking is available for your shipment.

Delays

Shipping times are estimates and are not guaranteed. Delays may occur due to high order volume, carrier issues, weather, holidays, or other factors outside our control.

Incorrect Shipping Information

Please make sure your shipping address is correct at checkout. XEMORIX is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, XEMORIX is not responsible for lost, stolen, or delayed packages. If your tracking shows that your package was delivered but you have not received it, please contact the shipping carrier first. You may also contact us at info@xemorix.com if you need additional assistance.

Contact

If you have any shipping questions, please contact us at:

Email: info@xemorix.com

Phone: +1 929-925-5164